Job Information
Techtronic Industries North America, Inc. Business Operations Specialist in Toronto, Ontario
At TTi, people come for the opportunity and stay for the culture!
Job Description Summary
POSITION TITLE: Business Operations Specialist
REPORTS TO: Continuous Improvement Manager
DEPARTMENT: Milwaukee Operations
LOCATION: Toronto Headquarters
BAND LEVEL: L3
Job Description:
About TTI Canada & Milwaukee
TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative heavy-duty power tools, accessories, and hand tools that are transforming how we work by delivering quality products with exceptional durability. Our dedication to company-wide innovation has led to our cordless leadership position across all product categories. We are fast, nimble and aggressive, constantly striving to “raise the bar” in everything we set out to do, and actively encouraging those qualities in every one of our employees.
Milwaukee is always in the market for people with the energy, enthusiasm and dedication to enhance our brand. Milwaukee actively promotes a strong corporate culture of respect, ethical integrity and social responsibility. We firmly believe that our people and our culture are the secrets to our success. We recognize your career path is as individual as you are. Whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest brand in the industry. Milwaukee is a place to accelerate your career and explore your potential.
Position Description
Reporting into the Continuous Improvement Manager - Milwaukee, the Business Operations specialist is responsible for supporting the day-to-day operations while implementing streamlined process improvements.
What You Will Do
Support improvement and development of asset management tool (Red Hub).
Manage Demo Tool returns, shipments, sales, and ordering for the entire Milwaukee team.
Manage offboarding/onboarding of demo tool accounts and addresses for reps.
Auditing demo accounts to verify the accuracy of the account, and correspondingly write-off tools to their cost centres.
Enforcing demo tool policy by ensuring accountability for management and their teams to the policy regulations.
Update and manage the Demo Tool Order Form for the Focus Verticals.
Manage sales and return policies and procedures, per leadership direction.
Manage Territory updates and changes.
Create and maintain Red Hub Learning Library videos and instruction.
Manage Red Hub support inbox communicate bugs to Operations Project manager.
Special projects (liquidations, heated gear sales, etc.)
What You Have Done
Post-secondary degree.
Experience creating and improving processes to maximize efficiency or reliability, while adapting to fast-paced changing priorities
Asset management experience.
Well versed understanding in the tools/assets utilized for the focus vertical teams.
Ability to communicate facts and opinions clearly and succinctly, articulate reasons, and be comfortable to say no.
Determination to see things through to successful completion.
Exposure and working knowledge of Microsoft Dynamics AX an asset.
Ability to manipulate data quickly through Excel.
Excellent written and verbal communication required.
Strong Presentation skills.
Power Platform experience considered an asset.
What You Will Get
Competitive base salary and bonus structure
Health Benefits Coverage, including Vision Care, and Dental Care
$500 yearly renewing Wellness Program, paid time off, and award-winning culture
Registered Retirement Savings Plan with Employer Matching Contributions
And much, much more!
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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