Techtronic Industries North America, Inc. RTV Inspector in Plainfield, Indiana

Job Summary:

  • Inspect and analyze components of the returned product to determine whether credit should be issued.

  • Verify the purchase date if available, determine whether the product was returned within the Customer Satisfaction period (30 Days for Outdoor Power & 90 Days for Power tools).

  • If no purchase date, determine whether the product was returned within the TTI grace period (18 months from product date code).

  • Inspect the product for customer abuse or misuse.

  • Ensure all major parts are included in the return (Major parts list by category will be supplied).

  • Record the status (credit/no credit) of each product inspected.

  • Maintain constant communication with Genco and The Home Depot associates working in the facility.

  • Clearly communicate the product status and reason for your decision to Genco and The Home Depot associates for all products inspected.

  • Strive to meet the company's goals of continual improvement in the areas of knowledge, skills, processes and quality.

Performs other duties as assigned and deemed necessary.

Minimum Job Requirements:


2 year degree or HS diploma with equivalent experience.


Up to 1 to 2 years experience.


Must have working knowledge with power tools and/or outdoor power equipment including their designs and uses. Must be knowledgeable of inspection and analysis techniques


D. QUALIFICATIONS REQUIRED Analytical; detail oriented; strong communication skills; demonstrate strong work ethic and PC literate. Capable of lifting and transporting heavy tools and equipment (up to 50 lbs.) and requesting assistance as needed. Capable of reaching and/or lifting overhead.


Job Title: RTV Inspector

FT/PT: Full-time

Status: Regular

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled